Passport Office Delays Raise Concerns: Urgent Service Fails to Deliver on Time

Web DeskAugust 23, 2023

Residents in Islamabad are growing increasingly frustrated with significant delays in passport issuance at the Executive Passport Office in Blue Area, Islamabad. While the official website of the Directorate General of Immigration & Passports states that urgent passports should be issued within “five working days,” real-world experiences tell a different story.

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A ProPakistani employee shared a troubling experience, having paid for urgent passport processing, only to be informed that it would take 10 days. This is only slightly quicker than the standard 15-day processing time for regular passports. The discrepancy between fees for these two services, despite similar processing times due to delays, raises questions about fairness.

What’s even more concerning is that the employee’s receipt initially indicated a five-day processing time but was later altered by a Passport Office worker to read “10 days.” Such delays, especially when citizens rely on quick services in emergencies, are causing significant inconveniences.

“It makes no sense,” the ProPakistani employee lamented. “I paid extra for urgent processing. If there’s hardly any difference between the standard and urgent processing times, why have the option at all?” This situation has left many citizens questioning the efficiency and transparency of passport processing services in Islamabad.

As delays persist, citizens are left to wonder when urgent services will truly live up to their promises, providing much-needed efficiency and reliability to those who rely on them.

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