Apple has provided steps to resolve a problem where iPhone users reported missing notes in the Notes app after accepting updated iCloud terms and conditions earlier this month.
A new support document advises users to enable syncing for Notes in iCloud settings and restart their devices if the issue persists. This process should restore any notes stored in iCloud.
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The problem followed updates to Apple’s iCloud terms introduced in September, prompting complaints from users about disappearing notes and syncing errors.
In addition to this, Apple addressed a separate issue where some users encountered a “Cannot Complete Action” error when accepting updated terms, recommending software updates to resolve it.
