In comparison to FY22, telecom imports fell by half in the first ten months of FY23. Import limitations have had a substantial influence on telecoms’ service growth and quality improvement efforts, making it difficult to improve consumer experience.

Another difficulty is the continual growth in FX (86%) and borrowing rates (14p.p) over the previous two years, which has doubled the cost of telecom investment.

To ensure that citizens continue to benefit from mobile broadband’s life-improving service, policymakers must create a favourable investment environment.

CEO Jazz expresses concern over the government’s limitations on imports that reduces costumer experience:

Telecom imports dropped 50% in the first 10 months of FY23 compared to FY22. Import restrictions have significantly impacted telcos' service expansion and quality improvement drive, posing a challenge to enhance customer experience. #DigitalEmergency pic.twitter.com/L1ztt9hQAI

— Aamir Hafeez Ibrahim (@aamir_ibrahim01) June 7, 2023