In a shocking revelation, a former employee of Foodpanda has come forward with serious allegations against the food delivery giant, exposing a culture of worker mistreatment and the exploitation of local restaurants. The whistleblower, whose identity has been kept anonymous for safety reasons, detailed how the company prioritizes profits over people, squeezing both riders and vendors to maximize revenue.
According to the ex-employee, Foodpanda imposes harsh working conditions on delivery riders — who are often overworked, underpaid, and denied basic job security. “These riders are the backbone of the business, yet they are treated like disposable assets,” the source revealed. “Many of them work 12-14 hour shifts just to make ends meet, with little to no support from the company.”
Read more: Foodpanda to Cease Operations in Thailand by May 2025
The former worker also highlighted how local restaurants are being charged exorbitant commissions — sometimes as high as 30% on each order — pushing many small eateries toward financial instability. “Foodpanda presents itself as a supporter of small businesses, but in reality, it’s draining them. Many vendors feel trapped, forced to rely on the platform for visibility while watching their margins disappear.”
This exposé has ignited public outrage on social media, with many users calling for a boycott of third-party delivery platforms and encouraging customers to order directly from restaurants. The #SkipTheMiddleMan movement has gained traction, urging people to use restaurant websites, phone orders, or in-house delivery services to support local businesses more sustainably.
Foodpanda has yet to issue an official response to the allegations.
As consumers become increasingly aware of ethical practices behind the services they use, this revelation may mark a turning point in how food delivery platforms operate — and how the public chooses to support their favorite restaurants.
Public Reaction:
Many social media users have expressed anger and disappointment. “If you’re still ordering through these apps, you’re part of the problem,” one user wrote. “Call the restaurant, pick it up yourself, and let your money go where it’s deserved.”
As the story develops, pressure continues to mount on Foodpanda to address these allegations transparently and take meaningful action toward fairer treatment of its workforce and vendor partners.
