Apple finally breaks silence on claims that the iPhone 17 Pro scratches too easily. The company clarified that the blemishes reported online are not scratches but residue from damaged MagSafe stands in Apple Stores.
Soon after the phone’s launch, social media posts showed demo units with marks around the MagSafe ring, sparking fears of weak durability. Some users even called it “scratchgate,” raising doubts over the new device’s build quality.
Apple’s explanation
Apple breaks silence by stating that the marks are caused by worn MagSafe chargers leaving residue on demo units. According to the company, the blemishes can often be wiped away. Faulty MagSafe stands are now being replaced in Apple retail stores.
The tech giant also responded to concerns about the raised camera plateau. Some reviewers suggested the corners could scratch easily. Apple explained that the finish is similar to that used on other iPhones and MacBook Pros. It has been tested for durability but remains subject to normal wear over time.
Mixed reactions from reviewers
Reactions remain divided. Some reviewers praised the iPhone 17 Pro’s scratch-resistant back panel, noting stronger durability than expected. Others, however, claimed that certain marks could not be wiped off, insisting they were actual scratches.
Apple further highlighted that demo units in retail stores are exposed to thousands of visitors daily. This heavy handling accelerates wear and tear, making store devices appear more damaged than those used by individual owners.
With Apple’s official statement, the debate continues. While the company reassures buyers that the iPhone 17 Pro meets durability standards, concerns about scratches persist among users and reviewers.
In other news read more about: Apple iPhone 17 Pro in for Review: Early Impressions & Key Upgrades
