After citizens faced difficulties with fingerprint verification, NADRA has launched a facial recognition–based biometric system to ease the process. This new facility aims to help elderly people and those with medical conditions who struggle with fingerprint authentication.
A spokesperson said that on the directives of the Prime Minister and Interior Minister, NADRA has taken multiple steps, including amending National Identity Card rules to expand the definition of biometrics. Facial recognition verification is now also available on the Pak-ID mobile app.
Starting January 20, all NADRA centres will begin issuing facial recognition–based biometric verification certificates. Citizens can obtain these certificates for a nominal fee whenever needed.
If fingerprint verification fails, citizens can visit the nearest NADRA registration centre. After completing the facial recognition process, the centre will issue a certificate containing a photograph, CNIC number, name, father’s name, a unique tracking ID, and a QR code. The certificate will remain valid for seven days.
The spokesperson added that NADRA is fully prepared to implement the system. Public and private institutions have been requested to support the new facility. After January 20, any complaints regarding unavailability of the service can be reported to the relevant departments.
This facial recognition service will also be accessible through the Pak-ID mobile app, complementing the digital ID initiative. Authorities say the system is designed to make biometric verification faster, safer, and more convenient for all citizens.
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The launch of this facility reflects NADRA’s commitment to modernize identity services and address challenges faced by citizens in completing verification procedures. With facial recognition now in place, Pakistanis can expect smoother access to essential services requiring biometric authentication.
