ISLAMABAD: ABHI Microfinance Bank has launched a new self-service banking system for its branch network.
The initiative is called DIY Banking, or Do It Yourself Banking. It aims to make everyday banking faster and more convenient.
The new system gives customers greater control over their banking activities. Customers can complete supported services independently through dedicated self-service facilities.
ABHI Microfinance Bank said the initiative focuses on convenience, speed, freedom, and customer empowerment. It is designed to reduce dependence on traditional counter-based banking.
The new system brings several digital services directly into the branch environment. These services are supported through ATMs, Cash Deposit Machines, and self-service kiosks.
The ATM network provides customers with access to cash and other supported banking services. Customers can use these facilities without depending on a traditional banking counter.
Cash Deposit Machines also form an important part of the new system. They allow customers to deposit cash through a self-service channel.
The Self-Service Kiosk provides another digital touchpoint for customers. It allows users to access and complete selected banking services independently.
The bank has also introduced instant card printing as part of the initiative. Customers can receive their cards instantly through the new service.
According to the bank, instant card printing is a first-of-its-kind offering in the industry. The service is intended to improve customer convenience and reduce waiting times.
The launch represents the beginning of a wider transformation across the bank’s branch network. It combines digital technology with existing banking facilities.
The initiative also changes how customers interact with banking services. Instead of relying mainly on staff at counters, customers can complete selected tasks themselves.
ABHI Microfinance Bank is focusing on giving customers more choice during their banking experience. The system allows customers to complete supported transactions at their own pace.
The bank said the initiative is not simply about installing new machines. It aims to create a more connected and customer-focused branch experience.
The move also reflects the growing role of digital technology in Pakistan’s banking sector. Customers increasingly expect banking services to be accessible, quick, and convenient.
ABHI Microfinance Bank describes itself as Pakistan’s first digital microfinance bank. The institution continues to expand digital capabilities across its branch network.
The DIY Banking initiative is expected to support this broader digital transformation. It brings several self-service options together under one banking experience.
The launch could also help reduce pressure on traditional branch counters. Customers can use self-service facilities for eligible banking activities.
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With the new system, the bank is positioning customers at the center of its branch experience. The initiative represents a shift toward more independent and flexible banking.
