Islamabad faced a widespread Internet disruption on Sunday, affecting broadband and mobile data services across several parts of the capital.

Users reported problems on Nayatel, PTCL, Jazz, Ufone, and Zong. Many experienced slow speeds or completely unavailable connections.

The disruption also affected digital payment services and mobile banking applications. Users reported difficulties accessing Easypaisa and JazzCash during the outage.

Several social media platforms were also affected. Some users said they could not connect through Wi-Fi or mobile data.

Reports suggested that the problems started during the morning. The severity of the disruption appeared to vary by network and location.

Some users said their Wi-Fi connections became unstable. Others reported that 4G mobile services were also unavailable or extremely slow.

The exact cause of the Internet outage has not been officially confirmed.

The disruption happened while Islamabad and nearby areas were under increased security arrangements. Authorities had earlier considered possible restrictions on mobile and Internet services during planned political activity.

However, Minister of State for IT Shaza Fatima Khawaja said on September 25 that no shutdown request had reached the PTA.

For this reason, Sunday’s disruption cannot be directly linked to a government shutdown without official confirmation.

A technology news report published on Sunday also said authorities had not explained the cause of the outage. No official restoration timeline had been announced at the time of reporting.

The outage affected daily communication and digital transactions for many residents.

Mobile banking users faced particular difficulties because payment apps depend on stable data connections.

People using ride-hailing, social media, online work platforms, and messaging services also reported problems.

The incident has again raised questions about the reliability of digital connectivity in Pakistan.

The National Assembly’s IT and Telecom Committee had previously discussed concerns about Internet quality across the country.

During those discussions, the Pakistan Telecommunication Authority said it carries out quality-of-service surveys.

The regulator also directs telecom companies to address problems found during these assessments.

Users in Islamabad continued to report mixed service conditions as connectivity gradually changed across different networks.

Authorities had not issued a detailed technical explanation for Sunday’s disruption.

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Until an official statement is released, the cause of the outage remains unclear.