LAHORE: A green bus conductor has been dismissed after allegedly mistreating a female passenger on Lahore’s Green Electric Bus service.
The incident gained widespread attention after a video showing the conductor’s behaviour circulated on social media.
The footage reportedly showed the employee behaving inappropriately and pushing a female passenger off the bus.
The video sparked public criticism, with social media users demanding action against the employee.
Punjab Chief Minister Maryam Nawaz Sharif also took notice of the incident and ordered further action.
The conductor, identified as Ali Rizwan, was later dismissed following a disciplinary review by Lahore BRT management.
Green Bus Conductor Dismissed After Viral Video
Punjab Transport and Mass Transit Minister Bilal Akbar Khan responded to the incident after the video gained attention.
He described the conductor’s behaviour as serious misconduct and confirmed that the employee had been removed from his position.
The minister also expressed regret over the treatment of the female passenger.
He stated that the Transport Department strongly condemned such behaviour toward members of the public.
According to the minister, no individual has the right to humiliate or mistreat another person.
He also apologized for the incident and assured citizens that appropriate action had been taken.
Lahore BRT Management Issues Termination Notice
Following the incident, Lahore BRT management conducted an internal review of the conductor’s actions.
The management examined the viral footage and assessed the employee’s conduct during the incident.
According to the termination notice, Ali Rizwan failed to follow the company’s passenger-handling standards.
His behaviour also violated professional conduct requirements and the organization’s Corporate Code of Conduct.
The management subsequently terminated his employment on disciplinary grounds.
The decision followed public criticism and calls for accountability over the treatment of the passenger.
Maryam Nawaz Orders Further Action Against Conductor
Punjab Chief Minister Maryam Nawaz Sharif expressed strong displeasure over the incident.
She stated that dismissing the green bus conductor from his job was not enough.
The chief minister directed police officials to arrest the employee and ensure he apologized publicly.
In a statement shared on social media platform X, she criticized the treatment of the female passenger.
She emphasized that public transport employees were not hired to push or mistreat passengers.
Maryam Nawaz also instructed authorities to take the conductor to the affected woman’s residence.
She directed that he apologize to the woman publicly for his behaviour.
The chief minister later confirmed that the incident had occurred in Lahore.
She also directed DIG Faisal Kamran to take immediate action regarding the matter.
Conductor Issues Public Apology After Incident
Following the chief minister’s instructions, Ali Rizwan appeared in a video statement expressing regret over his actions.
The apology video was subsequently shared by Maryam Nawaz on social media.
In the recording, the conductor acknowledged his inappropriate behaviour toward the female passenger.
He apologized to the affected woman and the people of Pakistan.
Ali Rizwan also expressed shame over his conduct and promised not to repeat such behaviour.
The video showed him accepting responsibility for his actions and seeking forgiveness.
Incident Raises Concerns Over Passenger Treatment
The incident has drawn attention to passenger safety and employee conduct on public transport services.
The viral footage prompted authorities to respond and take disciplinary action against the employee.
The Transport Department condemned the incident and apologized for the passenger’s treatment.
Meanwhile, the chief minister’s intervention resulted in further instructions for police action and a public apology.
The case highlights the importance of professional conduct and respectful treatment of passengers using public transport.
In other news read more about Video of Green Electric Bus Conductor Pushing Woman Sparks Outrage in Lahore
Authorities have confirmed the conductor’s dismissal, while the apology video has also been made public.
