ISLAMABAD: The National Highways and Motorway Police (NHMP) has reported a temporary disruption in its emergency helpline service. The issue has affected the 130 helpline used by travellers across Pakistan.
Authorities confirmed that the disruption is due to a technical fault. As a result, some callers are unable to access standard emergency support services.
The Motorway police have issued alternative contact numbers for different motorway sectors. These numbers are being used to ensure continued assistance for motorists.
Officials said travellers can contact the nearest unit in case of emergencies. This includes road accidents, breakdowns, and other urgent travel-related situations.
The Motorway police advised citizens to use the backup numbers until the issue is fully resolved. They said all essential support services are still operational through alternative channels.
In an official statement, NHMP expressed regret over the inconvenience caused to the public. The department said efforts are underway to restore full helpline functionality as soon as possible.
Technical teams are actively working to fix the system fault. Authorities have assured that service restoration is a top priority.
The Motorway police also encouraged travellers to stay connected through official communication channels. They mentioned that updates and complaints can be shared via the official social media handle @NHMPofficial.
Officials further advised motorists to remain cautious while travelling during this period. They said emergency response will continue through backup arrangements without major delays.
The National Highways and Motorway Police is responsible for traffic regulation and road safety across motorways and highways in Pakistan. The agency also plays a key role in accident response and commuter assistance.
Helpline 130 is widely used by the public for emergency reporting and travel guidance. It is considered a key service for ensuring road safety and quick response.
Despite the temporary issue, the Motorway police assured citizens that support will remain available through alternative systems. They also confirmed that restoration work is progressing steadily.
Authorities have urged travellers to stay patient until full services are restored. They added that ensuring public safety remains their top priority at all times.
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The situation is expected to normalize once technical issues are fully resolved.
