Jazz, Pakistan’s leading digital operator, has forged a strategic partnership with Huawei to accelerate its network digitization efforts using the WISDOM framework (WizTech, Innovative, Service assurance, Diversification, Operation Excellence & Mobile Money). This collaboration underscores Jazz’s commitment to enhancing the customer experience by strategically implementing innovative methodologies across its network infrastructure.
As part of the partnership, Huawei will implement the WISDOM framework, a comprehensive approach aimed at boosting digital maturity and fostering innovation within Jazz. This involves assessing Jazz’s current network components using industry standards to identify immediate accomplishments through the identification of Minimum Viable Products (MVPs). By incorporating the WISDOM principles, Jazz aims to maintain its leading position in the telecom industry’s ever-evolving landscape.
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Abdul Rehman Usmani, VP Network Development at Jazz, expressed excitement about the partnership, emphasizing Jazz’s vision to embrace digital innovation and stay relevant to customers throughout the day. By embracing the WISDOM principles, Jazz seeks to build a resilient and future-ready network infrastructure that meets the evolving needs of its customers and stakeholders.
Justin Zhang, Deputy CEO of Huawei Pakistan, also commented on the partnership, highlighting the company’s enthusiasm to empower Pakistan’s foremost digital operator and advance its digital operator vision. Through the integration of the WISDOM framework, Jazz aims to fortify its network, ensuring readiness for future expansion and digital solutions, ultimately enhancing customer experience and engagement.
Jazz continues its mission to deliver world-class digital solutions, setting a precedent for excellence in the industry. The recent partnership with Huawei aims to elevate its long-haul network to groundbreaking 400G per wavelength capacity with the deployment of C+L band systems. Additionally, Jazz has introduced industry-leading Voice Over LTE (VoLTE) and JazzFi (WiFi calling service) to elevate customer experience, garnering millions of customers in record time.
