Apple’s iPhone 18 Pro is facing reports of display lines and Face ID problems shortly after its launch. The reports have attracted attention among early users and technology communities.
Some images and videos circulating online show green or pink lines across the display. However, not all of the material appears to show genuine hardware problems. One widely shared green-line image appears inconsistent with a real display defect.
A separate report involving a pink display line appears more credible. However, there is currently limited evidence showing how widespread the issue is. Reports do not establish that the problem affects the wider iPhone 18 Pro user base.
The iPhone 18 Pro has also received several reports involving Face ID. Some users say Face ID fails when unlocking certain applications. In some cases, the phone reportedly freezes before restarting to the lock screen.
Other users have reported problems while setting up Face ID. Some devices reportedly display a “Face ID is Not Available” message. Users have also mentioned issues with the “Require Attention” setting.
These Face ID reports do not appear to affect every iPhone 18 Pro user. The exact cause of the problems also remains unclear. Apple has not indicated that the issue affects all devices.
The iPhone 18 Pro uses a redesigned Face ID arrangement. Apple moved the infrared camera beneath the display area near the top-left section. The change supports the smaller Dynamic Island design.
The reported software problems could potentially be addressed through an iOS update. Apple has reportedly acknowledged the Face ID issue and plans a fix. The reported fix is expected to arrive on September 28.
The iPhone 18 Pro launched on September 18 in several markets. Apple announced the device alongside the iPhone 18 Pro Max earlier this month.
Despite the reports, the available information does not establish a widespread hardware failure. The display-line claims remain limited, while Face ID complaints appear more consistent.
Apple is expected to address the reported software problems through updates. Users experiencing persistent display issues may also seek assistance through Apple’s support channels.
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For now, the iPhone 18 Pro reports involve two separate concerns. One involves isolated display-line reports, while the other concerns Face ID functionality. Further reports and software updates should provide more clarity on their scale and causes.
